Why won't my phone turn on?

Here are a few simple ideas that you can use to diagnose your issue:

• Make sure that your phone has been properly charged.
• Make sure that you are holding the power button for at least three seconds.
• Make sure that your charger is working by testing it in different electrical outlets.
• Check the electrical connections at both the phone and the wall.

These fixes may seem ridiculous but are often overlooked. If none of these options get your phone to power up your battery may need replacing. See the troubleshooting page for this device to learn how to replace the battery.