phone line plugged into port one its says it is off hook

I plugged the phone line into port one for fax and it is telling me that the phone is off hook.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1

crwdns2944067:02crwdne2944067:0:

Does anyone know why this would be?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Were you able to try this with a different phone line or cable?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0