crwdns2933423:0crwdne2933423:0

A 3.4 oz., white Android phone with a 4” touchscreen and a 5 MP camera. Released in 2013 on the Boost Mobile network. Recognized with model number SPH-M840.

crwdns2934591:07crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Why is my phone not charging?

Whenever I plug in my phone to an outlet using a micro USB cable to charge my phone, nothing happens. The phone does not charge at all.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 -1
crwdns2934285:0crwdne2934285:0

crwdns2933315:03crwdne2933315:0

You may have a damaged USB port on the phone

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

First try a different outlet. If the outlet is not the issue, then try using a different charging cable. If the outlet and the charging cable are fine then the micro USB port is probably broken and needs to be replaced.

Rifer to Samsung Galaxy Prevail 2 Troubleshooting for more information.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

Please answer why phone is not charging with USB port

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Alexandra Hernandez crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 1

crwdns2936753:030crwdne2936753:0 10

crwdns2942667:0crwdne2942667:0 352