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Why is my iPod mini not playing?

My iPod mini (4gb) stopped playing. Everything else works fine, but when i click play the song reamins at 00:00 with no progress. The play icon appears but it just won't play. I tried fast fwding the song but that doesn't work either. I tried restoring it through itunes but didnt fix the problem...

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tried reset / factory restore yet?

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yes, I have but the problem remains. Thx

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