crwdns2934241:0crwdne2934241:0 Dan
crwdns2934249:0crwdne2934249:0:
Sounds like something is bent or jammed under the lip of the case so it won't seat correctly. I would return the unit to the store you bought it from ASAP to get it exchanged out. You don't want to be stuck with a lemon!
crwdns2915684:0crwdne2915684:0:
open