In the right ear of my fairbuds XL, I can hear a sound when walking that sounds like a loose wire. I originally only used it connected at home so didn't notice it.
Having never repaired electronics, I don't feel qualified to just open the case and look - I don't even know what "OK" should look like.
Would you be able to give me some pointers, please?
I tried Fairphone Support, but their wait time is nearly a month for an initial answer.