crwdns2934241:0crwdne2934241:0 Dan

crwdns2934249:0crwdne2934249:0:

Are you able to get an external USB keyboard and mouse to work? If you can see if running diagnostics offers an error. Using the keyboard restart and press and hold the ***D*** key to enter into the onboard diagnostics. Let us know the error.

Reference: [https://support.apple.com/en-us/102603|Mac startup key combinations]

crwdns2915684:0crwdne2915684:0:

open