crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Brad Nesbitt

crwdns2947189:0crwdne2947189:0:

Mac air no longer starts up

crwdns2934249:0crwdne2934249:0:

My wife's Macbook Air 2020 laptop was not charging previously. My wife tried out different charging cords and still would not charge. She then rebooted the laptop (it still had some charge in battery) and it never came back to life. I replaced the battery and still no power. I also tried all the resets using the appropriate keys and still no luck.[br]
[br]
Other history with this laptop:[br]
[br]
1. It would take awhile to start up and sometimes it would boot up and then have a bunch of lines on the screen. She would restart the computer when that happened and it would operate normally.[br]
2. Battery would get very hot and fan would constantly run.[br]
3. I looked at the logic board and do not see any areas that could be a concern (no black marks etc).[br]
[br]
[br]
Any ideas on what steps I can take on determining what the issue is?  Is it a board issue, something to do with the USBC ports?[br]

=== Update (10/09/24) ===

I got a USBC tester and this is what it reads

[image|3444200]

.

I'm in the San Antonio tx area

crwdns2866306:0crwdne2866306:0:

MacBook Air 13" Retina Display 2020

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

+873114

crwdns2934245:0crwdne2934245:0 Brad Nesbitt

crwdns2947189:0crwdne2947189:0:

Mac air no longer starts up

crwdns2934249:0crwdne2934249:0:

My wife's Macbook Air 2020 laptop was not charging previously. My wife tried out different charging cords and still would not charge. She then rebooted the laptop (it still had some charge in battery) and it never came back to life. I replaced the battery and still no power. I also tried all the resets using the appropriate keys and still no luck.[br]
[br]
Other history with this laptop:[br]
[br]
1. It would take awhile to start up and sometimes it would boot up and then have a bunch of lines on the screen. She would restart the computer when that happened and it would operate normally.[br]
2. Battery would get very hot and fan would constantly run.[br]
3. I looked at the logic board and do not see any areas that could be a concern (no black marks etc).[br]
[br]
[br]
Any ideas on what steps I can take on determining what the issue is?  Is it a board issue, something to do with the USBC ports?[br]

=== Update (10/09/24) ===

I got a USBC tester and this is what it reads

[image|3444200]

.

I'm in the San Antonio tx area

crwdns2866306:0crwdne2866306:0:

MacBook Air 13" Retina Display 2020

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

-872525

crwdns2934245:0crwdne2934245:0 Brad Nesbitt

crwdns2947189:0crwdne2947189:0:

Mac air no longer starts up

crwdns2934249:0crwdne2934249:0:

My wife's Macbook Air 2020 laptop was not charging previously. My wife tried out different charging cords and still would not charge. She then rebooted the laptop (it still had some charge in battery) and it never came back to life. I replaced the battery and still no power. I also tried all the resets using the appropriate keys and still no luck.[br]
[br]
Other history with this laptop:[br]
[br]
1. It would take awhile to start up and sometimes it would boot up and then have a bunch of lines on the screen. She would restart the computer when that happened and it would operate normally.[br]
2. Battery would get very hot and fan would constantly run.[br]
3. I looked at the logic board and do not see any areas that could be a concern (no black marks etc).[br]
[br]
[br]
Any ideas on what steps I can take on determining what the issue is?  Is it a board issue, something to do with the USBC ports?[br]

=== Update (10/09/24) ===

I got a USBC tester and this is what it reads

[image|3444200]

.

I'm in the San Antonio tx area

crwdns2866306:0crwdne2866306:0:

MacBook Air 13" Retina Display 2020

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

+872525

crwdns2934245:0crwdne2934245:0 Brad Nesbitt

crwdns2947189:0crwdne2947189:0:

Mac air no longer starts up

crwdns2934249:0crwdne2934249:0:

My wife's Macbook Air 2020 laptop was not charging previously. My wife tried out different charging cords and still would not charge. She then rebooted the laptop (it still had some charge in battery) and it never came back to life. I replaced the battery and still no power. I also tried all the resets using the appropriate keys and still no luck.[br]
[br]
Other history with this laptop:[br]
[br]
1. It would take awhile to start up and sometimes it would boot up and then have a bunch of lines on the screen. She would restart the computer when that happened and it would operate normally.[br]
2. Battery would get very hot and fan would constantly run.[br]
3. I looked at the logic board and do not see any areas that could be a concern (no black marks etc).[br]
[br]
[br]
Any ideas on what steps I can take on determining what the issue is? Is it a board issue, something to do with the USBC ports?[br]
+
+=== Update (10/09/24) ===
+
+I got a USBC tester and this is what it reads
+
+[image|3444200]
+
+.
+
+I'm in the San Antonio tx area

crwdns2866306:0crwdne2866306:0:

MacBook Air 13" Retina Display 2020

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 Brad Nesbitt

crwdns2947189:0crwdne2947189:0:

Mac air no longer starts up

crwdns2934249:0crwdne2934249:0:

My wife's Macbook Air 2020 laptop was not charging previously. My wife tried out different charging cords and still would not charge. She then rebooted the laptop (it still had some charge in battery) and it never came back to life. I replaced the battery and still no power. I also tried all the resets using the appropriate keys and still no luck.[br]
[br]
Other history with this laptop:[br]
[br]
1. It would take awhile to start up and sometimes it would boot up and then have a bunch of lines on the screen. She would restart the computer when that happened and it would operate normally.[br]
2. Battery would get very hot and fan would constantly run.[br]
3. I looked at the logic board and do not see any areas that could be a concern (no black marks etc).[br]
[br]
[br]
Any ideas on what steps I can take on determining what the issue is?  Is it a board issue, something to do with the USBC ports?[br]

crwdns2866306:0crwdne2866306:0:

MacBook Air 13" Retina Display 2020

crwdns2915684:0crwdne2915684:0:

open