Let’s yes a better tool so we can see things more clearly, install this Gem of an App [link|https://coconut-flavour.com/coconutbattery/|CoconutBattery], post a snapshot of the Apps main window here so we can see in a new answer. Make sure the charger is plugged in and click on the battery button so we can see it as well.
=== Update (09/01/24) ===
@alexandrehsf - The CoconutBattery snapshot tells us a lot!
First off we can see the batteries microcontroller is not working or unable to communicate with the SMC system within the main logic board. Note the error NaN and none of the voltage and other values are valid. Yet SMC is reporting the charger is connected but not applying power to the battery.
So I think it’s clear the battery is shot given the cycle count you reported.
Here’s the needed part [product|IF123-054] and here’s the guide to install it [guide|45137]
Let’s yes a better tool so we can see things more clearly, install this Gem of an App [link|https://coconut-flavour.com/coconutbattery/|CoconutBattery], post a snapshot of the Apps main window here so we can see in a new answer. Make sure the charger is plugged in and click on the battery button so we can see it as well.
=== Update (09/01/24) ===
+
@alexandrehsf - The CoconutBattery snapshot tells us a lot!
First off we can see the batteries microcontroller is not working or unable to communicate with the SMC system within the main logic board. Note the error NaN and none of the voltage and other values are valid. Yet SMC is reporting the charger is connected but not applying power to the battery.
So I think it’s clear the battery is shot given the cycle count you reported.
Here’s the needed part [product|IF123-054] and here’s the guide to install it [guide|45137]
Let’s yes a better tool so we can see things more clearly, install this Gem of an App [https://coconut-flavour.com/coconutbattery/|CoconutBattery], post a snapshot of the Apps main window here so we can see in a new answer. Make sure the charger is plugged in and click on the battery button so we can see it as well.
+
Let’s yes a better tool so we can see things more clearly, install this Gem of an App [link|https://coconut-flavour.com/coconutbattery/|CoconutBattery], post a snapshot of the Apps main window here so we can see in a new answer. Make sure the charger is plugged in and click on the battery button so we can see it as well.
+
+
=== Update (09/01/24) ===
+
@alexandrehsf - The CoconutBattery snapshot tells us a lot!
+
+
First off we can see the batteries microcontroller is not working or unable to communicate with the SMC system within the main logic board. Note the error NaN and none of the voltage and other values are valid. Yet SMC is reporting the charger is connected but not applying power to the battery.
+
+
So I think it’s clear the battery is shot given the cycle count you reported.
+
+
Here’s the needed part [product|IF123-054] and here’s the guide to install it [guide|45137]
Let’s yes a better tool so we can see things more clearly, install this Gem of an App [https://coconut-flavour.com/coconutbattery/|CoconutBattery], post a snapshot of the Apps main window here so we can see in a new answer. Make sure the charger is plugged in and click on the battery button so we can see it as well.