@faye1464 time to tear it apart and to take a look at what you can find out. Since iFixit does not yet have a guide for this radio, use something like [https://www.youtube.com/watch?v=bGkKD4FeLI0|this video] It is actually fairly simple to work on. Once it is opened, take some well-focused pictures of your circuit boards and post those with your question. That way we can see what you see and hopefully help you to fix your radio. [guide|21499|Adding images to an existing question - iFixit Repair Guide|new_window=true]