I had this issue with my M401n and dne before. These are prone to it due to a problem with the network stack (specifically, WoL; Wake on LAN) feature due to network stack bugs. The issue is HP never tried to fix it because it became an issue once they were fully invested in the HP DS models :-(. There's no true fix for it. That said, it largely affects modern devices, especially newer Apple devices that run iOS 16 or newer, given the age of the AirPrint protocol they use.
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That said, you can adjust the sleep times to as late as possible to keep the printer awake as a mitigation. But the big issue is it's not a permanent fix. Unless you manually wake it up, it will still occur once the printer sleeps.
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That said, as a mitigation, you can adjust the sleep times to keep the printer awake as late as possible. But the big issue is it's not a permanent fix. Unless you manually wake it up, it will still occur once the printer sleeps.
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Due to this issue, I had to replace mine with an MS621 because of this (and other issues like the RAM causing processing delays on complex jobs or automatic simplicity done at the RIP). I did try and avoid it for as long as I could but I had to give up and replace the hardware. But if it helps, I bought a used machine with a low PC (~13.8k). I now have it up to 14k and change, and it's been a workhorse.[br]
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Due to this issue, I had to replace mine with an MS621 because of this (and other issues like the RAM causing processing delays on complex jobs or automatic simplicity done at the RIP). I tried to avoid it for as long as I could but had to give up and replace the hardware. But if it helps, I bought a used machine with a low PC (~13.8k). I now have it up to 14k and change, and it's been a workhorse.[br]
***''The BIG downside is when I got the MS621 is that the PC SOMEWHAT MATTERS because the fuser is a service item (200k page lifespan). As such, you can't get off quickly with one with 100k+ pages. It's not an issue if you have a maintenance kit on hand and get the unit at a price that matches the need to service it so soon (and can do the service), but don't pick one with a high PC (100k pages or bordering on 100k pages) if it has the 200k maint kit.''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack WoL (Wake on LAN) not working correctly due to a faulty network stack. The issue is HP never tried to fix it because they were more worried about their HP DS toner DRM for so long that these WoL failing machines went EOL without a fix. The issue is it mostly affects modern devices, especially newer Apple devices that run iOS 16 or newer, given the age of the AirPrint protocol they use.
+
I had this issue with my M401n and dne before. These are prone to it due to a problem with the network stack (specifically, WoL; Wake on LAN) feature due to network stack bugs. The issue is HP never tried to fix it because it became an issue once they were fully invested in the HP DS models :-(. There's no true fix for it. That said, it largely affects modern devices, especially newer Apple devices that run iOS 16 or newer, given the age of the AirPrint protocol they use.
-
Unfortunately, there's no way to fix it other than keeping the old settings. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix. It will still occur once the printer sleeps unless you manually wake it up.
+
That said, you can adjust the sleep times to as late as possible to keep the printer awake as a mitigation. But the big issue is it's not a permanent fix. Unless you manually wake it up, it will still occur once the printer sleeps.
-
Due to this issue, I had to replace mine with an MS621 and other issues like the RAM (processing delays on complex jobs). I did try and avoid it for as long as I could but I had to give up and replace the hardware with a used low PC machine for my sanity. I got it with nearly 14k pages (high 13k range), and it's a far cry better than the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item, so you can't get one with 150k and expect to get off easily. Unless you have a maintenance kit on hand and get the unit at a price that matches the need to service it so soon, don't pick one with a high PC (100k pages or bordering on 100k pages).''***
+
Due to this issue, I had to replace mine with an MS621 because of this (and other issues like the RAM causing processing delays on complex jobs or automatic simplicity done at the RIP). I did try and avoid it for as long as I could but I had to give up and replace the hardware. But if it helps, I bought a used machine with a low PC (~13.8k). I now have it up to 14k and change, and it's been a workhorse.[br]
+
***''The BIG downside is when I got the MS621 is that the PC SOMEWHAT MATTERS because the fuser is a service item (200k page lifespan). As such, you can't get off quickly with one with 100k+ pages. It's not an issue if you have a maintenance kit on hand and get the unit at a price that matches the need to service it so soon (and can do the service), but don't pick one with a high PC (100k pages or bordering on 100k pages) if it has the 200k maint kit.''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up from sleep mode correctly, and HP never tried to fix it because they were more worried about their HP DS toner DRM for so long the machines went EOL without a fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
+
I had this issue with my M401n and dne before, it's an issue with the network stack WoL (Wake on LAN) not working correctly due to a faulty network stack. The issue is HP never tried to fix it because they were more worried about their HP DS toner DRM for so long that these WoL failing machines went EOL without a fix. The issue is it mostly affects modern devices, especially newer Apple devices that run iOS 16 or newer, given the age of the AirPrint protocol they use.
-
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up.
+
Unfortunately, there's no way to fix it other than keeping the old settings. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix. It will still occur once the printer sleeps unless you manually wake it up.
-
I had to replace mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs. I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity. I got it with nearly 14k pages (high 13k range) and it's a far cry better then the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item so you can't get one with 150k and expect to get off easy. Unless you have a maintenance kit on hand and get the unit at a price to match the need for having to service it so soon.''***
+
Due to this issue, I had to replace mine with an MS621 and other issues like the RAM (processing delays on complex jobs). I did try and avoid it for as long as I could but I had to give up and replace the hardware with a used low PC machine for my sanity. I got it with nearly 14k pages (high 13k range), and it's a far cry better than the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item, so you can't get one with 150k and expect to get off easily. Unless you have a maintenance kit on hand and get the unit at a price that matches the need to service it so soon, don't pick one with a high PC (100k pages or bordering on 100k pages).''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up from sleep mode correctly, and HP never tried to fix it because they were more worried about their HP DS toner DRM for so long the machines went EOL without a fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
-
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity. I got it with nearly 14k pages (high 13k range) and it's a far cry better then the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item so you can't get one with 150k and expect to get off easy. Unless you have a maintenance kit on hand and get the unit at a price to match the need for having to service it so soon.''***
+
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up.
+
+
I had to replace mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs. I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity. I got it with nearly 14k pages (high 13k range) and it's a far cry better then the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item so you can't get one with 150k and expect to get off easy. Unless you have a maintenance kit on hand and get the unit at a price to match the need for having to service it so soon.''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up correctly. The issue is caused by the network stack on the printer having an issue HP refuses to fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
+
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up from sleep mode correctly, and HP never tried to fix it because they were more worried about their HP DS toner DRM for so long the machines went EOL without a fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity. I got it with nearly 14k pages (high 13k range) and it's a far cry better then the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item so you can't get one with 150k and expect to get off easy. Unless you have a maintenance kit on hand and get the unit at a price to match the need for having to service it so soon.''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up correctly. The issue is caused by the network stack on the printer having an issue HP refuses to fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
-
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity.
+
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity. I got it with nearly 14k pages (high 13k range) and it's a far cry better then the M401 ever was. ***''The downside is the PC MATTERS because the fuser is a 200k page service item so you can't get one with 150k and expect to get off easy. Unless you have a maintenance kit on hand and get the unit at a price to match the need for having to service it so soon.''***
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up correctly. The issue is caused by the network stack on the printer having an issue HP refuses to fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity.
+
+
I did this on an M426, but this should show you how to change it:
I had this issue with my M401n and dne before, it's an issue with the network stack at this point because when the printer enters standby the NIC isn't being woken up correctly. The issue is caused by the network stack on the printer having an issue HP refuses to fix. The issue is it's mostly affecting modern devices, especially newer Apple devices which run iOS 16 or newer given the age of the AirPrint protocol these use.
There's no fix for it in the way of keeping the old settings, sadly. I suspect adjusting the sleep times to as late as possible will probably help to a degree, but it's not a permanent fix, it will still occur once the printer sleeps unless you manually wake it up. I replaced mine with a MS621 due to this issue and others like the RAM causing processing delays on complex jobs and I really did try and avoid it for as long as I could but I had to give up and replace the hardware with a used machine with a low PC for my own sanity.