crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Genius Guy 234

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Brand New MacBook Air M1 Not Charging

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I just bought this brand new MacBook Air, it was sealed, and everything fresh out of the box.[br]
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Apple M1 2020 MacBook Air 13", 8GB of Ram 512GB[br]
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It says that the battery is not charging and that it needs repair, kind of weird, because it's brand new and out of the box. It stays stuck at 1%. When you remove the charging cable/adapter it shuts off instantly.[br]
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I am currently running macOS Big Sur 11.6.[br]
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[image|3028845]

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[image|3028851]

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Any help would be appreciated! Last resort would just be getting a refund and return the item.

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MacBook Air 13" Retina Display 2020

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open