Yep! Needs a new keyboard, aka uppercase!
@jacksonskyhock you might be able to get a free repair from Apple but the keyboard can't look mangled!
This systems keyboard has the famous Butterfly keys which just don't hold up! [https://www.macrumors.com/guide/butterfly-keyboard-issues/|MacBook Pro / Air Butterfly Keyboard Issues (Repeating, Stuck, Unresponsive)]
Here's the Apple notice [https://support.apple.com/keyboard-service-program-for-mac-notebooks|Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro]
It doesn't take much to kill this keyboard ;-{