Printer is connected to the wireless network and all devices - laptops, phones and tablets - can send files to the printer which are successfully printed, i.e. the MFC is connected to the network. However, when I try to scan from the MFC to laptop the error message “Not able to scan to file” appears on the MFC screen. When I go to the control panel the MFC scanner profile says it is working correctly. I do have a work around (scan to USB drive then transfer drive to laptop) however this is not ideal. Any solutions would be appreciated. Thanks