A firmware password wouldn’t be your issue if you are able to boot up to the systems desktop.
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Sounds like you have a power issue or the company might have applied a rule to the active Users ID so the ports are disabled. Open up the System Preferences at the bottom locate the Users & Groups control panel what does the Current User have of system privileges? Admin or Standard.
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Sounds like you have a power or USB port issue or the company might have applied a rule to the active Users ID so the ports are disabled. Open up the System Preferences at the bottom locate the Users & Groups control panel what does the Current User have of system privileges? Admin or Standard.
Review the log files as well for a clue and lastly run the onboard diagnostics using the startup ***D*** key
A firmware password wouldn’t be your issue if you are able to boot up to the systems desktop.
Sounds like you have a power issue or the company might have applied a rule to the active Users ID so the ports are disabled. Open up the System Preferences at the bottom locate the Users & Groups control panel what does the Current User have of system privileges? Admin or Standard.
Review the log files as well for a clue and lastly run the onboard diagnostics using the startup ***D*** key
Reference: [https://support.apple.com/en-us/HT201255|Mac startup key combinations]