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Current version by: Dan ,

Text:

You shouldn’t need to tape or glue any cables! That could interfere with the removal for repair or damage things.
 
This sounds like the classic case of a squeezed cable! What happens is the battery over time swells up pressing on the trackpad & keyboard cables. I would first run this gem of an app [https://www.coconut-flavour.com/coconutbattery/|CoconutBattery] to see what the health of the battery looks like (post a snapshot of the apps main window here for us to see as well  [guide|21499]
 
You could also take the bottom cover off and check it as well [guide|45137] compare it to a good battery like this one
 
[image|2170926]
 
Note the surfaces are flat across each cell.
 
Even after replacing the battery you may also need to replace the trackpad cable [product|IF123-130]
 
=== Update (08/01/2020) ===
Well the battery does need to be replaced as you are near the end of the batteries life of 1000 cycles! Some batteries konkoutknockout sooner! [https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac notebooks]
Well the battery does need to be replaced as you are near the end of the batteries life of 1000 cycles! Some batteries konkoutknockout sooner! [https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac notebooks]
 
Did the system get a liquid spill at some point? Thats about all there is. You may need to replace the trackpad its self as it could be messing up the internal USB data lines.

Status:

open

Edit by: Dan ,

Text:

You shouldn’t need to tape or glue any cables! That could interfere with the removal for repair or damage things.
 
This sounds like the classic case of a squeezed cable! What happens is the battery over time swells up pressing on the trackpad & keyboard cables. I would first run this gem of an app [https://www.coconut-flavour.com/coconutbattery/|CoconutBattery] to see what the health of the battery looks like (post a snapshot of the apps main window here for us to see as well  [guide|21499]
 
You could also take the bottom cover off and check it as well [guide|45137] compare it to a good battery like this one
 
[image|2170926]
 
Note the surfaces are flat across each cell.
 
Even after replacing the battery you may also need to replace the trackpad cable [product|IF123-130]
 
=== Update (08/01/2020) ===
Well the battery does need to be replaced as you are near the end of the batteries life of 1000 cycles! Some batteries konkout sooner! [https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac notebooks]
 
Did the system get a liquid spill at some point? Thats about all there is. You may need to replace the trackpad its self as it could be messing up the internal USB data lines.

Status:

open

Original post by: Dan ,

Text:

You shouldn’t need to tape or glue any cables! That could interfere with the removal for repair or damage things.

This sounds like the classic case of a squeezed cable! What happens is the battery over time swells up pressing on the trackpad & keyboard cables. I would first run this gem of an app [https://www.coconut-flavour.com/coconutbattery/|CoconutBattery] to see what the health of the battery looks like (post a snapshot of the apps main window here for us to see as well  [guide|21499]

You could also take the bottom cover off and check it as well [guide|45137] compare it to a good battery like this one

[image|2170926]

Note the surfaces are flat across each cell.

Even after replacing the battery you may also need to replace the trackpad cable [product|IF123-130]

Status:

open