13" Mid 2013 MacBook Air wont turn on after update
crwdns2934249:0crwdne2934249:0:
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it won’t boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns off again. It will do this in an endless loop:
[video|2350]
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I’m open to any of your ideas.
Here is what i’ve tried:
* Disconnecting the battery for 10 seconds
* Removing the SSD
* Booting off an external USB
* Holding down the power button for 10 seconds
* Resetting SMC and PRAM
* Charging the battery (with a 60w OEM Apple charger) for over an hour
Thanks in advance!
13" Mid 2013 MacBook Air wont turn on after update
crwdns2934249:0crwdne2934249:0:
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it won’t boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns off again. It will do this in an endless loop:
[video|2350]
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I’m open to any of your ideas.
Here is what i’ve tried:
* Disconnecting the battery for 10 seconds
* Removing the SSD
* Booting off an external USB
* Holding down the power button for 10 seconds
* Resetting SMC and PRAM
* Charging the battery (with a 60w OEM Apple charger) for over an hour
13" Mid 2013 MacBook Air wont turn on after update
crwdns2934249:0crwdne2934249:0:
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it won’t boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns off again. It will do this in an endless loop:
[video|2350]
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I’m open to any of your ideas.
Here is what i’ve tried:
-
Disconnecting the battery for 10 seconds
-
-
Removing the SSD
-
-
Booting off an external USB
-
-
Holding down the power button for 10 seconds
-
-
Resetting SMC and PRAM
-
-
Charging the battery (with a 60w OEM Apple charger) for over an hour
-
+
* Disconnecting the battery for 10 seconds
+
* Removing the SSD
+
* Booting off an external USB
+
* Holding down the power button for 10 seconds
+
* Resetting SMC and PRAM
+
* Charging the battery (with a 60w OEM Apple charger) for over an hour
13" Mid 2013 MacBook Air wont turn on after update
crwdns2934249:0crwdne2934249:0:
-
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it wont boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns of again. It will do this in an endless loop:
+
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it won’t boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns off again. It will do this in an endless loop:
[video|2350]
-
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I am open to any of your ideas.
+
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I’m open to any of your ideas.
Here is what i’ve tried:
Disconnecting the battery for 10 seconds
Removing the SSD
Booting off an external USB
Holding down the power button for 10 seconds
Resetting SMC and PRAM
Charging the battery (with a 60w OEM Apple charger) for over an hour
13" Mid 2013 MacBook Air wont turn on after update
crwdns2934249:0crwdne2934249:0:
A customer has given me a MacBook Air that will not turn on at all. I don’t mean it wont boot, it wont power on. The only sign of life I can get is the fan. It turns on for a split second and turns of again. It will do this in an endless loop:
[video|2350]
She claims that she was updating to macOS Mojave from MacOS Lion when it died. The charger she gave me is off brand and I have a feeling it may have fried it or something. I’m going straight to the assumption that I need to replace the logic board but I am open to any of your ideas.
Here is what i’ve tried:
Disconnecting the battery for 10 seconds
Removing the SSD
Booting off an external USB
Holding down the power button for 10 seconds
Resetting SMC and PRAM
Charging the battery (with a 60w OEM Apple charger) for over an hour
Thanks in advance!