Did you go to a real Apple Store? Or did you go to an authorized service center?
+
Did you goto a real Apple Store? Or, did you go to an authorized service center?
-
I doubt they replaced the display assembly in the first place. If they had properly tested the system they would have noticed the issue.
+
I doubt they replaced the display assembly in the first place. If they had properly tested the system they would have noticed the issue and not return it to you.
Best to backup your system, take note of the systems S/N’s both the case and the logic board (goto About this Mac for that).
-
With your paperwork in your hands speak with the Apple Store service manager and demand a replacement system. Be polite but firm. If you get a no ask to speak to the next higher up person until you get a yes.
+
With your paperwork in your hands speak with the Apple Store service manager and demand a replacement system. Be polite but firm. If you get a no, ask to speak to the next higher up person until you get a yes.
Did you go to a real Apple Store? Or did you go to an authorized service center?
I doubt they replaced the display assembly in the first place. If they had properly tested the system they would have noticed the issue.
-
Best to backup your system, take note of the systems S/N’s both the case and the logic board (go to About this Mac for that).
+
Best to backup your system, take note of the systems S/N’s both the case and the logic board (goto About this Mac for that).
With your paperwork in your hands speak with the Apple Store service manager and demand a replacement system. Be polite but firm. If you get a no ask to speak to the next higher up person until you get a yes.
Did you go to a real Apple Store? Or did you go to an authorized service center?
I doubt they replaced the display assembly in the first place. If they had properly tested the system they would have noticed the issue.
-
Best to backup your system, take note of the systems S/N’s both the case and the logic board.
+
Best to backup your system, take note of the systems S/N’s both the case and the logic board (go to About this Mac for that).
With your paperwork in your hands speak with the Apple Store service manager and demand a replacement system. Be polite but firm. If you get a no ask to speak to the next higher up person until you get a yes.
Did you go to a real Apple Store? Or did you go to an authorized service center?
I doubt they replaced the display assembly in the first place. If they had properly tested the system they would have noticed the issue.
Best to backup your system, take note of the systems S/N’s both the case and the logic board.
With your paperwork in your hands speak with the Apple Store service manager and demand a replacement system. Be polite but firm. If you get a no ask to speak to the next higher up person until you get a yes.