To soon to say if this is a common issue with the new 16” models. But what I can tell you its not a big issue with the 15” models. And the design is just a scaled up 15” display. I had one system which was dropped which had a problem similar to yours.
I would strongly recommend you buy the AppleCare+ contract if you haven’t already.
I would make the effort to visit the Apple Store after you’ve bought the AppleCare+ contract so you at least register the issue.
-
The newer Butterfly and your 16" system have a sensitive area where a bang can cause damage along the black clutch cover between the fragile ribbon cables and the T-CON board.
+
The newer butterfly keyboard systems and your 16" system have a sensitive area where a bang can cause damage along the black clutch cover between the fragile ribbon cables and the T-CON board.
[image|1974879]
Looking at the hinges we can see how it works
[image|1974880]
The pin might have broken free from within the lid casting so it’s not fully secured so as you tilt the lid the pin rotates when it shouldn’t. This would require a new display assembly.
To soon to say if this is a common issue with the new 16” models. But what I can tell you its not an issue with the 15” models. And the design is just a scaled up 15” display.
+
To soon to say if this is a common issue with the new 16” models. But what I can tell you its not a big issue with the 15” models. And the design is just a scaled up 15” display. I had one system which was dropped which had a problem similar to yours.
I would strongly recommend you buy the AppleCare+ contract if you haven’t already.
I would make the effort to visit the Apple Store after you’ve bought the AppleCare+ contract so you at least register the issue.
The newer Butterfly and your 16" system have a sensitive area where a bang can cause damage along the black clutch cover between the fragile ribbon cables and the T-CON board.
[image|1974879]
Looking at the hinges we can see how it works
[image|1974880]
The pin might have broken free from within the lid casting so it’s not fully secured so as you tilt the lid the pin rotates when it shouldn’t. This would require a new display assembly.
To soon to say if this is a common issue with the new 16” models. But what I can tell you its not an issue with the 15” models. And the design is just a scaled up 15” display.
I would strongly recommend you buy the AppleCare+ contract if you haven’t already.
I would make the effort to visit the Apple Store after you’ve bought the AppleCare+ contract so you at least register the issue.
The newer Butterfly and your 16" system have a sensitive area where a bang can cause damage along the black clutch cover between the fragile ribbon cables and the T-CON board.
[image|1974879]
Looking at the hinges we can see how it works
[image|1974880]
The pin might have broken free from within the lid casting so it’s not fully secured so as you tilt the lid the pin rotates when it shouldn’t. This would require a new display assembly.