crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Dan

crwdns2934249:0crwdne2934249:0:

-You’ll need to see if you can get the onboard diagnostics to run. Restart the system and press and hold the '''D''' key are you able to get to the diagnostics? If you can’t see the display shine a flash light through the Apple Logo are you able to see the screen at that point (it will be faint)
+You’ll need to see if you can get the onboard diagnostics to run. Restart the system and press and hold the '''D''' key are you able to get to the diagnostics? If you can’t see the display shine a flash light through the Apple Logo are you able to see the screen at that point (it will be faint). If you do did you get an error code?
+
+Reference: [https://support.apple.com/en-us/HT201255|Mac startup key combinations]
+
+If you can’t get that far what is the color of the MagSafe connector Amber or Green?

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 Dan

crwdns2934249:0crwdne2934249:0:

You’ll need to see if you can get the onboard diagnostics to run. Restart the system and press and hold the '''D''' key are you able to get to the diagnostics? If you can’t see the display shine a flash light through the Apple Logo are you able to see the screen at that point (it will be faint)

crwdns2915684:0crwdne2915684:0:

open