crwdns2934241:0crwdne2934241:0 Dan

crwdns2934249:0crwdne2934249:0:

Sounds like the printer needs to be re-setup as its now back to the default settings. So your user name & password are lost. Here’s a similar setup from HP’s support page: [https://h30434.www3.hp.com/t5/Inkjet-Printing/Officejet-Pro-8620-needs-full-reset-as-I-have-forgotten/td-p/6310599|Officejet Pro 8620 needs full reset as I have forgotten username and password. How?]

crwdns2915684:0crwdne2915684:0:

open