crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Kristen Gismondi

crwdns2947189:0crwdne2947189:0:

Kindle1 full battery drain, screen frozen in criss-crosses, restart NG

crwdns2934249:0crwdne2934249:0:

Battery was drained.  After full charge, the screen continues to have two images criss-crossing each other, and the 40-second restart does not cure.  Also, once restarted and the menu selected, the screen image does not display the factory reset menu choice, so I have not been able to select "Full Factory Reset".  What to do??  Any full screen menu images available to show screens so steps can be taken to follow instructions?

crwdns2866306:0crwdne2866306:0:

-Kindle 1
+Kindle 1st Generation

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 Barry

crwdns2947189:0crwdne2947189:0:

-After full battery drain, screen frozen in criss-crosses, restart NG
+Kindle1 full battery drain, screen frozen in criss-crosses, restart NG

crwdns2934249:0crwdne2934249:0:

-Battery was drained. After full charge, the screen continues to have two images, criss-crossing each other, and the 40-second restart does not cure. Also, once restarted and the menu selected, the screen image does not display the factory reset menu choice, so I have not been able to select "Full Factory Reset". What to do??
+Battery was drained. After full charge, the screen continues to have two images criss-crossing each other, and the 40-second restart does not cure. Also, once restarted and the menu selected, the screen image does not display the factory reset menu choice, so I have not been able to select "Full Factory Reset". What to do?? Any full screen menu images available to show screens so steps can be taken to follow instructions?

crwdns2866306:0crwdne2866306:0:

Kindle 1

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 Barry

crwdns2947189:0crwdne2947189:0:

After full battery drain, screen frozen in criss-crosses, restart NG

crwdns2934249:0crwdne2934249:0:

Battery was drained.  After full charge, the screen continues to have two images, criss-crossing each other, and the 40-second restart does not cure.  Also, once restarted and the menu selected, the screen image does not display the factory reset menu choice, so I have not been able to select "Full Factory Reset".  What to do??

crwdns2866306:0crwdne2866306:0:

Kindle 1

crwdns2915684:0crwdne2915684:0:

open