crwdns2934241:0crwdne2934241:0 Michael Degnan

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Hi Mallory

Assuming that your new battery is good and is connected properly you may need to put your iPod into disk mode, https://support.apple.com/en-us/HT201544 ,  then connect it to a wall charger.  This can sometimes fix this issue.  If it doesn't you may want to double check the batteries connection just to make sure it is seated properly.

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