Hi, I’m Michael! I’m responsible for all the videos you see on the iFixit YouTube channel. I joined iFixit way back in 2009 as a customer service representative and soon shifted gears, putting to work my nearly 10 years of experience in video production by helping start the iFixit YouTube channel with Kyle and Luke, the owners of the company.
Since then, I’ve interviewed tons of fixers, worked with lots of great people, taken apart hundreds of devices—and fixed just as many!
You can check out all the work I do over at our YouTube channel:
New superdrive install causing problemsI recently installed a new superdrive in my iMac and now discs will not mount. When I insert a CD or DVD the drive powers...
Buff out small scratches/dings on the front panel?Is there a way to "buff out" small to medium dings and scratches on the front panel? It seems a shame to replace the front...
crwdns2890332:0Why does my iPod say very low Battery?crwdne2890332:0Hi Mallory Assuming that your new battery is good and is connected properly you may need to put your iPod into disk mode, https://support.apple.com/en-us/HT201544 , then connect it to a wall charger. This can sometimes fix this issue. If it doesn't you may want to double check the batteries connection just to make sure it is seated properly.