crwdns2934243:0crwdne2934243:0 Dan
crwdns2934249:0crwdne2934249:0:
Have you tried resetting the System Management Controller (SMC)? | |
- | Heres an article off the Apple support website: |
- | |
- | == Intel-based Macs: Resetting the System Management Controller (SMC) == |
- | In some situations, you may need to reset your computer's SMC. Learn how to identify these conditions and reset the SMC. |
- | |
- | Note: It is possible that the SMC could encounter an issue that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed. |
- | |
- | Before Resetting the SMC |
- | |
- | Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs. |
- | |
- | 1.Press Command + Option + Escape to force quit any application that is not responding. |
- | |
- | 2.Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep. |
- | |
- | 3.Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart. |
- | |
- | 4.Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down. |
- | |
- | If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications. |
- | |
- | For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try: |
- | |
- | 1.Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds. |
- | |
- | 2.Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac. |
- | |
- | If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary. |
- | |
- | After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary: |
- | |
- | Fans |
- | |
- | The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated. |
- | |
- | Lights |
- | |
- | The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature). |
- | |
- | The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL). |
- | |
- | Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries). |
- | |
- | The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature. |
- | |
- | '''Power''' |
- | |
- | '''The computer doesn't respond to the power button when pressed.''' |
- | |
- | A portable Mac doesn't appear to respond properly when you close or open the lid. |
- | |
- | The computer sleeps or shuts down unexpectedly. |
- | |
- | The battery does not appear to be charging properly. |
- | |
- | The MagSafe power adaptor LED doesn't appear to indicate the correct activity. |
- | |
- | System Performance |
- | |
- | The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization. |
- | |
- | Application icons may "bounce" in the Dock for an extended amount of time when launched. |
- | |
- | Applications may not function correctly or may stop responding after being opened. |
- | |
- | [http://support.apple.com/kb/ht3964] |
- | |
+ | Heres an article on the Apple support website: [http://support.apple.com/kb/ht3964|Intel-based Macs: Resetting the System Management Controller (SMC)] |
'''Hope this helps''' |
crwdns2915684:0crwdne2915684:0:
open
crwdns2934245:0crwdne2934245:0 Gareth
crwdns2934249:0crwdne2934249:0:
Have you tried resetting the System Management Controller (SMC)? | |
Heres an article off the Apple support website: | |
- | Intel-based Macs: Resetting the System Management Controller (SMC) |
- | |
+ | == Intel-based Macs: Resetting the System Management Controller (SMC) == |
In some situations, you may need to reset your computer's SMC. Learn how to identify these conditions and reset the SMC. | |
Note: It is possible that the SMC could encounter an issue that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed. | |
Before Resetting the SMC | |
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs. | |
1.Press Command + Option + Escape to force quit any application that is not responding. | |
2.Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep. | |
3.Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart. | |
4.Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down. | |
If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications. | |
For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try: | |
1.Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds. | |
2.Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac. | |
If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary. | |
After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary: | |
Fans | |
The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated. | |
Lights | |
The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature). | |
The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL). | |
Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries). | |
The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature. | |
- | Power |
+ | '''Power''' |
'''The computer doesn't respond to the power button when pressed.''' | |
A portable Mac doesn't appear to respond properly when you close or open the lid. | |
The computer sleeps or shuts down unexpectedly. | |
The battery does not appear to be charging properly. | |
The MagSafe power adaptor LED doesn't appear to indicate the correct activity. | |
System Performance | |
The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization. | |
Application icons may "bounce" in the Dock for an extended amount of time when launched. | |
Applications may not function correctly or may stop responding after being opened. | |
- | http://support.apple.com/kb/ht3964 |
+ | [http://support.apple.com/kb/ht3964] |
- | Hope it helps |
+ | |
+ | '''Hope this helps''' |
crwdns2915684:0crwdne2915684:0:
open
crwdns2934241:0crwdne2934241:0 Gareth
crwdns2934249:0crwdne2934249:0:
Have you tried resetting the System Management Controller (SMC)? Heres an article off the Apple support website: Intel-based Macs: Resetting the System Management Controller (SMC) In some situations, you may need to reset your computer's SMC. Learn how to identify these conditions and reset the SMC. Note: It is possible that the SMC could encounter an issue that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed. Before Resetting the SMC Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs. 1.Press Command + Option + Escape to force quit any application that is not responding. 2.Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep. 3.Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart. 4.Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down. If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications. For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try: 1.Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds. 2.Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac. If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary. After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary: Fans The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated. Lights The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature). The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL). Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries). The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature. Power '''The computer doesn't respond to the power button when pressed.''' A portable Mac doesn't appear to respond properly when you close or open the lid. The computer sleeps or shuts down unexpectedly. The battery does not appear to be charging properly. The MagSafe power adaptor LED doesn't appear to indicate the correct activity. System Performance The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization. Application icons may "bounce" in the Dock for an extended amount of time when launched. Applications may not function correctly or may stop responding after being opened. http://support.apple.com/kb/ht3964 Hope it helps
crwdns2915684:0crwdne2915684:0:
open