These drives have an encryption chip (located on the cases logic board) so when you pull the HD out it can't be read by putting it into a different case or even directly via the SATA connection as the data has been already encrypted via the chip.
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The Western Digital external drives have an encryption chip (located on the cases logic board) so when you pull the HD out it can't be read by putting it into a different case or even directly via the SATA connection as the data has been already encrypted via the chip. More of the external HD makers are doing this so if you don't have a WD HD you will need to speak with that vendor on how to recover the data.
The good news here is the drives you didn't drop are likely OK. You will need to reformat them.
The one you did drop may have suffered platter damage (why it is clicking).
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If you really need to salvage anything on the disk you will need to speak with WD on who can extract the data. I suspect you will need to ship them the case it came it so they can get access to the encryption chip. I must warn you here the cost will be high ands there is also a likelihood the data can't be salvaged.
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If you really need to salvage anything on the disk you will need to speak with WD (or the maker of the external drive) on who can extract the data. I suspect you will need to ship them the case it came it so they can get access to the encryption chip. I must warn you here the cost will be high ands there is also a likelihood the data can't be salvaged.
Rick - Got some bad news for you.
These drives have an encryption chip (located on the cases logic board) so when you pull the HD out it can't be read by putting it into a different case or even directly via the SATA connection as the data has been already encrypted via the chip.
The good news here is the drives you didn't drop are likely OK. You will need to reformat them.
The one you did drop may have suffered platter damage (why it is clicking).
If you really need to salvage anything on the disk you will need to speak with WD on who can extract the data. I suspect you will need to ship them the case it came it so they can get access to the encryption chip. I must warn you here the cost will be high ands there is also a likelihood the data can't be salvaged.