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If your iRobot Roomba i4 Plus does not show any charging indicators when placed on the dock, or it powers off shortly after starting a cleaning cycle, follow this troubleshooting page for possible solutions.
Dirty Charging Contacts
- Turn off the Roomba and unplug the charging dock from the wall.
 - Use a soft, dry cloth or a cloth lightly dampened with isopropyl alcohol to clean the metal charging contacts on both the Roomba and the dock.
 - Check for any debris or dust accumulation that could block the connection.
 - Plug the dock back in and place the Roomba on it to test if the issue is resolved.
 
Power Cord Issues
- Inspect the power cord of the charging dock for visible damage, such as fraying or bent plugs.
 - Ensure the power cord is securely connected to the charging dock and plugged into a functional power outlet.
 - Test the outlet with another device to confirm it’s working.
 - If the cord or dock is damaged, consider ordering a replacement from iRobot or a verified parts retailer.
 
Worn-Out Battery
- If the battery is older than 1-2 years or the Roomba’s runtime has decreased significantly, it may need replacement.
 - Follow this repair guide to replace the lithium-ion battery of your iRobot Roomba i4 Plus.
 
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