Toptro TR23 Poor Connection

If your Toptro TR23 Mini Projector is showing signs of a faulty connection to your device, such as a blank or fuzzy projection use this troubleshooting guide to help diagnose why.

A blank screen or poor projection quality are signs of poor device connection, look below for ways to solve this problem.

If your Toptro TR23 projector cannot connect to your device via Bluetooth, consider the following:

• Your projector is not already connected to another device.
• Your device is in the range of the projector.
• There are little to no obstacles between your device and projector.

If you are using AirPlay, make sure your projector and device are using the same Wi-Fi network.

If your Toptro TR23 projector is not projecting the desired media while using a USB cable, check the following:

• Is your USB port clean? Bad contact leads to bad connection.
• Make sure the cable is not the problem. Use this USB cable on other devices to test if the cable works.
• Check if the cable is damaged. There may be external signs of damage.

If you are using an HDMI cable to project from a device to your Toptro TR23 projector, review the following solutions:

• Is your HDMI port dirty? Make sure there are no obstructions in the port or cable.
• Make sure the cable functions properly. Use the HDMI cable with other functioning devices to ensure that the cable works.
• Make sure the prongs in the cable are not bent or damaged.