The HP Chromebook 14a-nf009nr's Battery is Not Charging

This page will help identify issues that could cause the HP Chromebook 14a-nf009nr's battery to stop charging.

If the charging port is obstructed by debris or internal damage, you may need to clean it out or replace the charging port.

• Look for damage to the charging port or oxidation.
• Make sure to check for debris and clean out the charging port using a small brush, cotton swab, or compressed air if necessary.

If severely damaged, the charging port may need to be replaced.

The HP Chromebook's battery could cease to power the laptop if the device is experiencing internal software issues. If this is the case, you may need to:

• Reset the device.
• Clear up memory to ensure there is sufficient storage on the laptop.
• Inspect the battery sensor and replace if necessary.
• Inspect the motherboard for issues and replace damaged parts.

Follow the step-by-step guide here to replace the motherboard.

If the Chromebook's battery is old or malfunctioning, it could lead to issues with charging the device. If this is the case, try these steps:

• Reset the battery by locating the small pinhole reset button and using a safety pin to gently press the button.
• Check the battery age: A battery beyond 2-5 years old should be replaced.
• Check the battery temperature: Excessive overheating is a sign that the battery should be disposed of.
• Check the battery's health by pressing CTRL + ALT + T at the same time, then typing the command battery_test [<Test Length>].
• Replace the battery if the battery health is beyond repair.

Follow the step-by-step guide here to replace the battery.

A damaged charger could result in issues with charging the device. The steps include:

• Try plugging the charger into a different outlet.
• Inspect the charger for damage or corrosion.
• Try to use the charger with a different device to see if it is still functioning properly.
• Check to make sure the charger is compatible with the device.
• Purchase a new charger if the current charger is faulty or incompatible.