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No power

My TDK Life on Record Trek 360 won't turn on

Device is not fully charged

Charge it for 8 hours or more to make sure the battery is full.

Device wont turn on even after charging

You may simply have a broken battery. Check out this guide to learn how to replacement.

TDK Life on Record Trek 360 has no sound

"My songs are playing but there is no sound coming from the speaker"

Low Volume

Try turning up the volume.

Is the device on?

Check if the device is on.

Is the bluetooth connected?

Check to be sure that your device is properly connected to the speaker .

Low Battery

Be sure that your device is not low on battery. Low battery can effect the amount of sound coming from the speaker.

Distorted sound

"My music sounds weird from my device"

Is the device on?

Turn on your device and make sure it is playing.

Volume

Try adjusting the volume of the device

Is it fully plugged in?

If you plugged in your device, make sure the 3.5mm audio cable is fully inserted.

Try a wired connection

If using bluetooth, try using the 3.5 mm stereo cable instead or try troubleshooting for Bluetooth.

Sound Only from A Few Speakers

Remove objects from speaker covers

Be sure there is nothing covering the speakers as this could make it seam as though one or more of your speakers do not work.

No sound from speakers?

If your TDK Life on Record Trek 360 has sound only from only a few speakers, then those speakers may be broken and have to be replaced.

Intermittent blue tooth signal

"My bluetooth keeps disconnecting from the device"

To test or Improve the signal

Place both devices within 30 feet, or closer, and move both devices away from other Bluetooth devices, microwaves, wireless routers and other electronics.

Is the battery low?

Ensure your TDK 360 and Bluetooth device are charged and turned on.

Bluetooth device keeps disconnecting

You can try pairing your Bluetooth device again or try connecting a new bluetooth device.

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Man Truong

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CSU Fullerton, Team 1-2, Bruce Fall 2015 crwdns2935289:0CSU Fullerton, Team 1-2, Bruce Fall 2015crwdne2935289:0

CSUF-BRUCE-F15S1G2

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My a360 turns off on its own.

Sebbe330 - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

Same issue. Fully charged. Just turns off after a few minutes. Can turn back on manually, but it just turns off. TDK is no longer supporting the speaker. Too bad as it is a great sounding speaker for its size

Larry Reinker - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

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