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If the loading speed is slow when your Samsung Galaxy A11 is in use, follow this troubleshooting guide.
Overloaded Background Processing
The phone processor can only handle so much at once. If there are too many features running in the background, the phone's speed might be affected. Phone notifications and location tracking are examples of features that can be disabled. Tap the Recents button (III) in the bottom left-hand corner of your screen and swipe to close apps you are not using.
Low Battery
The battery of a phone is what gives it power to run as it should. Loading speeds may drop if the battery is low or close to dying. When the battery is low, it struggles to pump out as much power as is required to allow it to run smoothly. Try recharging the battery to 100% and testing the speed again. If the battery is still experiencing issues, it is possible that the battery needs to be replaced. Follow this replacement guide.
Poor Internet
Phone speed may drop if you are trying to access something on the internet without having a solid connection. Try turning your wifi off and turning it back on again to reconnect it. If that does not work, try to move to a location that might have a stronger connection.
Outdated Software
Check to see if the software on your Samsung Galaxy A11 is up to date. You can do this by going to Settings > Software update. If there is one available, click ‘download and install’. Software releases are made to enhance performance and functionality of the phone.
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