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If the audio coming from your SPOT X SPOTXB is muffled, follow this troubleshooting guide.
Device Software Is Not Up To Date
Devices like SPOT X SPOTXB currently need software updates to help them solve bugs or access new features. To check if any software update is available, check these steps:
- Establish a connection between the SPOT X and the SPOT app called "SPOT X," available on both the app store and Google app
- Look for upgrades that may resolve any audio problems
Device Fell Down
When it comes to devices such as SPOT X SPOTXB, falling can significantly damage the system, impacting the ability to hear and be heard from the device. We can perform a soft or hard reset to the system to fix that.
- Try to perform a soft reset. Switch off the SPOT X and turn it back on after a brief period. This can fix any transient bugs that might be causing problems with the audio.
- If the device is still not working, try to perform a hard reset by following these steps.
- Power Off: Turn off the device by holding the power button until the power menu appears, then select "Power Off."
- Remove the Battery: Remove the device's battery. Wait for about 10 seconds before reinserting it.
- Press and Hold the Power Button: With the battery back in place, press and hold the power button for 10-15 seconds.
- Release and Restart: Release the power button, then turn the device back on.
Volume Setting Needs To Be Adjusted
Verify that the volume is adjusted appropriately.
- To see if this fixes the muffled sound, navigate to your device's audio settings and change the volume.
Device Exposed To Moisture
Several things could expose your device to moisture, including rain, spilled liquids, putting them in a puddle or lake, and high humidity. A lot of exposure can permanently damage your device’s audio or cause it to malfunction.
- Use 91% isopropyl alcohol to wet the fabric.
- Use the fabric to clean the device parts when they are in contact with moisture.
- Soak the device for at least 12 hours in a bowl of rice to dry it.
- Repeat the procedure to remove any water traces from the headphones.
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