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If your Roborock Q5 Max plus is running, but its suction power is significantly weaker than expected, the following solutions may help.
Dustbin or Filter is Clogged
Dust and debris accumulation in the dustbin and filter can restrict airflow, reducing suction power. To resolve this:
- Remove the dustbin and empty it completely.
- Check the filter and clean it by tapping it gently to remove loose dirt.
- If the filter is washable, rinse it with water and let it dry completely before reinserting.
- If the filter is heavily soiled or damaged, replace it with a new one.
Brushes Are Entangled with Debris
Hair, fibers, and debris wrapped around the brushes can obstruct airflow. To clean them:
- Turn the vacuum upside down and inspect both the main and side brushes.
- Use a cleaning tool or scissors to carefully remove any entangled debris.
- If the brushes appear worn or damaged, replace them with new ones.
Suction Settings Are Too Low
The vacuum's suction power may be reduced due to incorrect settings. To adjust:
- Open the Roborock app on your mobile device.
- Navigate to the suction settings and set the vacuum to a higher mode, such as "Turbo" or "Max."
Dustbin or Filter is Not Properly Installed
Improperly installed components can cause air leaks, reducing suction efficiency. To check:
- Remove the dustbin and filter.
- Reinsert them securely, ensuring they fit snugly in their respective compartments.
Vacuum Sensors Are Dirty
Dirty sensors can affect navigation and suction optimization. To clean them:
- Use a dry microfiber cloth or a cotton swab with isopropyl alcohol.
- Gently clean the sensors, especially those near the dustbin and suction intake.
Internal Components/Hardware Malfunction
If none of the above solutions resolve the issue, the vacuum's motor or internal components may be failing. To diagnose:
- Listen for any unusual noises or check for error codes in the Roborock app.
- If necessary, refer to the repair guides on the Roborock Q5 Max Plus device page to inspect and replace faulty components.
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