Polaroid SNAP Troubleshooting

Even after taking multiple photos, your Polaroid SNAP will not print.

If you have taken a photo and the light is flashing red, you may have a paper jam. Possible reasons why there is a jam could be: more than ten sheets of paper, bent paper, and backwards paper. To fix the jam, remove the paper carefully with out damaging the camera and insert new sheets making sure they are oriented correctly and do not exceed more than ten sheets.

If you have taken a picture and nothing immediately prints, open the paper door. Check to make sure there is no paper in the door and confirm that the paper status LED is flashing red. If you confirm there is no paper, insert new sheets making sure they are oriented correctly and do not exceed more than ten sheets.

If the picture will not print, and you checked the above symptoms, you may have a low battery. Check to see if the Battery LED is flashing red or is not on at all (note: a white LED indicates that the camera has a sufficient battery level.) If this is the issue, attach the charging cable and let charge until LED is white.

If an image does not print after immediately taking a picture and you have confirmed it is not one of the above symptoms, you may have the wrong paper. Replace the incorrect paper with ZINK paper making sure they are oriented correctly and do not exceed more than ten sheets. This may solve the issue.

The lighting in your pictures is off, and the camera flash does not seem to work properly.

Make sure to check that there is nothing blocking the flash on the front left side of the camera. The flash is small and in an area where your hand is while taking a picture, so a finger blocking it is common.

If the flash is not coming on at all, check the battery LED on the back of the camera and see if it is red and/or flashing. If it is, plug charger in and allow camera to gain sufficient charge before trying again.

If the camera has battery life and the flash is not working, there may be internal damage . The camera has an auto flash feature and should work at all times. If the device has not suffered water, heat, or physical damage, then it may be defective, requiring you to contact the company directly.

After multiple attempts, your camera will not take pictures.

Before trying to rip apart the device, make sure you check the simple causes that could prevent you from taking pictures. Check to make sure that the lens cap is off. If it is not off it will not work.

If your Polaroid SNAP will not take pictures, you may simply have a drained battery. Just connect the SNAP to the power cable and let it fully charge.

If you have left your Polaroid SNAP on and after several minutes you try to take pictures and it does not take the picture. Your SNAP might have just simply gone into auto sleep. To use it again just close and re-open the viewfinder, and it should be working perfectly fine after that.

After multiple attempts, your device will not turn on.

If your camera will not turn on, your battery could be dead. Connect the SNAP to the power cable and let charge until a white LED appears. If a red LED does not flash while the SNAP is charging, then the battery might need to be replaced.

When you press on the view finder it should pop up. If it does not pop up, this could be a reason why your device won't power on. A small lever triggers the power for the device as the viewfinder rises.

If you checked the battery and your view finder is functioning, your device could have suffered internal damage. If the device has not suffered water, heat, or physical damage, then it may be defective, requiring you to contact the company directly.

After taking a few photos and having the camera work properly, it suddenly freezes up and I cannot make it work.

If your Polaroid SNAP suddenly will not take pictures. it may have died when you tried to take a picture and you may simply have a drained battery. Just connect the SNAP to the power cable and let it fully charge.

If you have left your Polaroid SNAP on and after several minutes you try to take pictures and it does not take the picture. Your SNAP might have just simply gone into auto sleep. To use it again just close and re-open the viewfinder, and it should be working perfectly fine after that.

If you have taken a photo and the light is flashing red, you may have a paper jam. Possible reasons why there is a jam could be: more than ten sheets of paper, bent paper, and backwards paper. To fix the jam, remove the paper carefully with out damaging the camera and insert new sheets making sure they are oriented correctly and do not exceed more than ten sheets.

The camera may be freezing up and just generally not operating in a proper manner, this may be due to out of date firmware. To update the firmware on your camera, ensure that you have an SD card in the camera and connect your camera to your computer via the charging cable. Then download the proper firmware files from the official Polaroid website and save them onto the SD card. Proceed to unplug the camera from the computer and turn it off and then back on, after which the status LED's will turn red for 30 seconds. If a sounds plays after this time period, then you have successfully updated the firmware for your device.