The Basics
Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.
- Hard restart your Switch to rule out any potential software issues. Hold down your Switch's power button for 12 seconds, then press the button once to turn on the console.
- Ensure that Wi-Fi is enabled and Airplane Mode is off especially if you have recently bveen in a situation where you may have limited these intentionally.
- Verify your Network Information is Correct: One of the first things you should check when experiencing an issue connecting to your Wi-Fi is to ensure you are entering the correct information. Ensure you attempt to log onto the correct Wireless Network with the correct password. Check out the Manual Network Miss-Configuration Section if you manually enter your network configuration options.
- Test your Wireless Router: Access the internet from a different device and see if you can recreate the issue. If other devices are also affected, try restarting your router or check out iFixit's page on Wireless Routers.
Weak Signal
If your signal is on the low end, you can experience network drops or
- Move Closer to Your Wireless Router: If you're too far from your router, your Switch will have issues connecting to your Wi-Fi. Try moving closer to improve the signal strength. Walls and other obstacles can weaken Wi-Fi signals in addition to distance.
- Reduce Wireless Interference: Avoid placing your Nintendo Switch near electronic devices that may cause wireless interference, such as microwave ovens, cordless phones, or Bluetooth devices. These devices can disrupt Wi-Fi signals and affect your Switch's ability to connect to Wi-Fi.
Network Misconfiguration
Your Nintendo Switch will automatically handle networking settings by default. However, if you need to configure your network information manually, you might want to review the information you entered and ensure it is correct.
- IP Address Settings: IP addresses are unique numerical labels assigned to devices connected to a network, enabling them to communicate and identify each other. By default, this is set to Automatic and is recommended for most home networks, but if you have this setting set to Manual, then make sure that another device is not already using the IP address you are using.
- DNS (Domain Name System) Settings: DNS settings specify the DNS servers a device should use to translate human-readable domain names (like example.com) into IP addresses. Ensure you are using the correct Primary and Secondary DNS settings, or you can use Google's public DNS as listed below.
- Primary Public Google DNS: 8.8.8.8
- Secondary Public Google DNS: 8.8.4.4
Hardware Issues
Other hardware failures could result in your Switch's Wi-Fi not working.
- Disconnected or Damaged Wi-Fi Antenna: Ensure your Wi-Fi Antenna is correctly connected to your Switch's motherboard. Use iFixit's Wi-Fi Antenna Replacement Guide to remove and replace your Antenna.
- Motherboard Damage: Look closely at your Switch's motherboard for damaged or burned components, and replace the motherboard if you find damage.
crwdns2944067:00crwdne2944067:0