Ninja Creami Won't Turn On

If your Ninja Creami is not turning on, failing to start, or stopping unexpectedly during operation, use this troubleshooting guide to help diagnose why.

If your Ninja Creami isn't turning on double-check that it's plugged into a working outlet and that the power cord is securely connected.

• Ensure that the cable is properly plugged into a working power outlet. Try unplugging it, and plugging it back in. Check for any loose connections or damage to the power cord. If the outlet is controlled by a switch, make sure the switch is turned on. If the machine still doesn’t power on, consider trying a different outlet.

If your Ninja Creami isn't starting, the lid might not be properly secured - make sure it's locked into place before use.

• Ensure the lid is properly locked in place. The Ninja Creami will not operate unless the lid is securely attached. If the machine is not turning on or starting the cycle, remove the lid and reattach it, making sure it clicks into position. Also, inspect the lid for any debris or misalignment that could prevent a proper seal.

Sometimes, a simple reset can fix minor glitches - unplug the unit for a few minutes then plug it back in to see if that resolves the issue.

• Unplug the unit from the power outlet and wait about 5 minutes to allow it to fully reset. Then, plug it back in and try turning it on again. Some models may also have a reset button - refer to the user manual to see if yours does. If the issue persists, consider checking other troubleshooting steps or contacting Ninja customer support for further assistance.

A loose or damaged power cord could be the culprit - inspect it for any fraying or exposed wires before using the machine.

• Inspect the power cord for any signs of damage, such as fraying, cuts, or exposed wires. Do not use the machine if the cord appears damaged, as this could pose a safety hazard. Additionally ensure the power cord is securely connected to Bothe the machine and the outlet. If the appliance has been dropped or handled roughly, internal wiring may have become loose. In this case refer to the next proposed solution.

If your Ninja Creami is still not functioning after troubleshooting, the issue may be with the daughter board, which controls key electrical functions. Replacing this component requires technical knowledge and should only be done if you are comfortable working with electronics.

• Unplug the Machine: Always disconnect the appliance from power before attempting any internal repairs.
• Access the Daughter Board: Depending on the model, you may need to remove the outer casing using a screwdriver. Refer to the user manual for guidance.
• Inspect for Damage: Look for burnt components, loose connections, or visible signs of failure.
• Replace the Board: If necessary, order a replacement daughter board directly from Ninja customer support or an authorized parts dealer. Follow the following guide.
• Reassemble and Test: Reattach the casing, plug in the machine, and test if the issue is resolved.