Logitech Mouse Won't Connect

• Check power and batteries:  Insert fresh batteries (or recharge your mouse). Turn the mouse On (some models have a power switch or mode switch on the bottom).  Misaligned or dead batteries are a common cause of no-response.
• Plug in the USB receiver: If your mouse came with a USB dongle, plug it directly into a working USB port on your computer (avoid hubs or front-panel ports).
• Pair a Bluetooth mouse:  If your Logitech mouse is Bluetooth-only or dual-mode, enable pairing mode (often by holding a Bluetooth button until a light flashes).
  • On Windows, open Settings > Bluetooth & devices, turn on Bluetooth, click Add device and choose Bluetooth, then select your Logitech mouse when it appears.
  • On Mac, open System Settings (or System Preferences) > Bluetooth, then turn Bluetooth on and click Connect beside the Logitech mouse.  (If the mouse does not appear, ensure no other device is paired to it and try again.)
• Restart and re-plug:  Restarting and re-plugging your computer can often resolve transient glitches. To do this, reboot the computer, turn off the mouse by removing its batteries, reinsert and turn on the mouse, and unplug/replug the USB receiver (or toggle the mouse’s power switch).
• Try connecting your mouse to another device: Try connecting your mouse to another device to see if you can determine if the mouse is experiencing an issue, or if it is the device you are attempting to connect to.

Outdated or corrupted drivers can cause issues with how external peripherals work with your system.

• MacOS and Linux operating systems will use a generic driver for mice; however, if your mouse's manufacturer has drivers available through their website, then try downloading the latest driver software from the manufacturer's site.
• Windows 10 and 11 will automatically search for new drivers; however, you might need to prompt the operating system to install the latest drivers. Hit the Windows Key and I to launch the settings application, and choose Windows Update from the left menu. From there, simply select the Advanced options and Optional updates, then Driver Updates to search for the driver for your mouse.

Wireless mice can be affected by other wireless devices. Try turning off other devices that might be causing interference.

• Remove any interference sources: Make sure that the device you are attempting to use your keyboard with isn't near any signal-generating hardware, such as wireless routers, access points, or streaming hardware, such as cable boxes, Apple TVs, Roku, Amazon Fire sticks, etc.
• Decrease Distance: Being too far from the device you are attempting to type to, or having physical barriers between you and the device, can weaken the Bluetooth signal, preventing a successful connection. Try to get as close to your device as possible, or at least try to be in the same room as it.

Bluetooth devices generate keys and metadata stored on your phone for automatic connection. If the bluetooth data is for any reason lost or corrupted, repairing your keyboard is recommended.

1. Go to your device’s Bluetooth settings.
2. Find your Logitech Mouse in the list of paired devices.
3. Select Forget Device and confirm.
4. Put the mouse back into pairing mode and reconnect to your device.

In some rare cases, a wireless mouse not pairing can indicate an issue with either the keyboard' internal wireless antenna. Typically, these are intigrated into the main board of the mouse, so if you have some micro-soldering skills, consider checking out some of our incredible guides.