Logitech K360 Unresponsive Keys

Are you having issues with unresponsive keys ? When the key caps are pressed, the monitor has no response or result on its screen. These are some possible causes that you could be experiencing.

How can you identify Mechanical Failure?

The keys don't register when pressing it or inconsistency.

As well if it feels loose or "soft", the swift underneath the keycap may be worn out or damaged.

If none of your keyboard's keys work, it is usually a mechanical failure. If this is just specific keycaps, then you can fix those specific keys.

How can you clean your keyboard?

If specific keys feel sticky or you see visible particles under keys, it is caused by debris. You can remove the keycaps by taking apart your keyboard, refer to our guide for steps. Then use compressed air or simply clean it with a soft towel to get the gunk out.

How can you connect a fresh receiver to the Logitech K360?

First, you want to visit the Logitech Unifying Software link and download the software. (Logitech-Unifying-Software ) Dongle replacement tutorial

Plug your receiver into the laptop/computer.

Make sure the K360 is turned on.

Using the software you are able to connect the dongle to your keyboard within 2 minutes.

After it’s done connecting, verify by typing a sentence.

Now press Finish.

Your keyboard is now connected to its new receiver!

Battery life is incredibly important for a good performance from the keyboard. A weaker battery power may weaken your keyboard's signal.

You can check on the top right of the keyboard. Check if the light is on. If not, you most likely need to replace the batteries. To replace the batteries, flip the keyboard so that the keycaps face downwards. On the back, there should be a compartment that you can remove to replace the batteries. The keyboard uses two AA batteries.

When looking for signs of interference, look for:

Test for the source of interference by moving the keyboard to a different environment. Be careful with crowded workspaces, as metallic objects can obstruct signal transmissions.

Then, predict the source of interference. If you assume it's an electronic that’s also producing radio frequencies.

Now try to move the setup away from those devices.

Most non-Bluetooth wireless keyboards operate at 2.4 GHz. So, other electronic equipment such as microwaves or blue-tooth devices working at that specific frequency can create interruptions, which lead to performance and connectivity issues for the wireless keyboard.