Logitech G213 Prodigy Cable Not Connecting

If your Logitech G213 is plugged into the computer but is unresponsive, follow this troubleshooting guide.

Sometimes a simple restart will resolve any issues with connectivity.

• Select the power button from the windows menu
• Select restart
• Allow the computer to fully load before testing the keyboard.

Sometimes damage to the cord can be the cause. Inspect the cord to ensure no wires are exposed and the port connecter is damage-free. Replace the cord if needed.

Sometimes the cord will become loose. Check the port connectors and ensure the cable is fully inserted and free of debris.

Updating your software could help solve issues with connectivity. You can download software updates at https://support.logi.com/hc/en-us/articl...