Lenovo ThinkPad P15s Gen 1 Keyboard Is Not Functioning

If you're using a USB/Bluetooth connected external keyboard, ensure it has battery and is properly connected. This issue tends to be with the external keyboard, especially if the laptop's keyboard still works.

If the laptop's keyboard does not work but the external keyboard does, you may need to change a setting on your device. Confirm whether this is the case by unplugging or disconnecting the external keyboard and testing the laptop's keyboard.

Some devices will hold residual power after being turned off that, during activity, prevents proper input.

1. Shut down your laptop and leave it off for about 1-2 minutes.
2. Hold down the power button for about 10 seconds, turning it on.
3. Let the computer boot up and check to see if the keyboard is working.

Most devices have accessibility settings known as Filter Keys and Sticky Keys. These setting tend to go unused by most users, but can be easy to enable by accident.

1. Open settings and go to accessibility.
2. Find keyboard and make sure that the Filter Keys and Sticky Keys are set to off.

Drivers in devices are known to be faulty. Incompatible updates along with small errors can cause these issues, so it may be best to try reinstalling drivers. This is generally considered good to do periodically, anyway.

1. Right-click the Windows Start button.
2. Select Device Manager.
3. Expand the Keyboards dropdown.
4. Right-click your keyboard device.
5. Choose Uninstall device.
6. Restart your laptop so Windows can automatically reinstall the driver.

After a lot of time, a specific key can become overused or damaged. So, if you suspect it is a problem with the physical key itself, you may want to replace it. There is also a chance a small object has been caught underneath the key.

1. Very carefully pry off the keycap with a thin, solid object (like a pick tool).
2. Check the keycap and hinge for any apparent issues. If there is damage, you may need to replace the problematic item or the entire keyboard using this #keyboard assembly guide#. If the key requires replacement and you are okay with purchasing a new key, follow the instructions on LaptopKey website.
3. Before cleaning, ensure your device is powered off.
4. Clean what you can with a minimal amount of isopropyl alcohol and small brushes.
5. Ensure everything is completely dry before assembly.
6. Reattach the keycap to the plastic hinge and test.

If they key is still not functioning after cleaning replace the keyboard using this #keyboard assembly guide#.

In some cases, your entire keyboard just simply doesn't work.

• You may want to replace your keyboard, in which you will follow this #keyboard assembly guide# after purchasing a replacement.