Lenovo IdeaPad Duet 3 Chromebook 11Q727 Not Charging

If your Lenovo IdeaPad Duet 3 Chromebook 11Q727 won’t charge or shows no charging indicator when plugged in, this page will guide you through possible causes and how to fix them.

The cable or adapter may be damaged or not providing power.

• Try a different USB-C charger that is known to work.
• Check the charging adapter for any visible damage or frayed wires.

Dust or debris in the charging port can prevent proper connection.

• Use a flashlight to inspect the USB-C port.
• Gently clean the port with a dry, soft-bristled brush or compressed air.

If the above steps don’t work, the battery or power circuit may be faulty.

• Try a hard reset by holding the power and volume-up buttons for 10 seconds.
• If the device still doesn’t charge, follow the battery replacement guide (see: [Battery Replacement Guide - coming soon]).