Lenovo Flex 11 Chromebook Touchpad Stiff or Unresponsive

Oil, moisture, or dust can interfere with the touchpad sensor, causing it to be erratic or non-responsive. To clean the Chromebooks touchpad, power down and unplug the device—this prevents short circuits and damage to the Chromebook. Use a soft lint free cloth and gently wipe to remove any loose debris, or you can use a can of compressed air. After, you will dampen the cloth with isopropyl alcohol or distilled water and lightly damp the touchpad. Finally, gently dry off the touchpad with another soft lint free cloth.

When the touchpad settings change, it adjusts how the pointing device behaves (i.e., jumping around while typing, speed, or sensitivity).

click ‘O’ at the bottom left corner of the home screen and wait for the app launcher to pop up. Navigate to Settings > Device > Touchpad.

Here you can adjust:

1. Enable/Disable Tap to Click: Turn this on or off to use a tap to register click
2. Change the Touchpad speed: Adjust the slider to make the pointer move faster or slower
3. Adjust the scrolling direction or speed

While ChromeOS is an operating system that was designed to have proficient stability; issues can arise from software bugs, low system resources, or a failing storage device. In result, it can cause the computer’s functions to glitch.

1. Restart computer and download any available software updates click on Settings > About ChromeOS > Check for Updates.
2. Close unused tabs and apps by going to Settings > Device > Storage management.
3. Run diagnostics to identify any troubleshooting hardware that is affecting your devices’ performance. Go to the ‘O’ on the bottom left of the home screen and wait for the app launcher to pop up. Click on Settings > About ChromeOS > Diagnostics.
4. Perform a hard reset by turning off your Chromebook first. When the laptop is turned off, press and hold the Refresh key and tap the Power button one time. Once your Chromebook starts up, release the Refresh key.

1. Delete unnecessary files by going to ‘Files’ app > Downloads Folder
2. Remove and uninstall apps you do not use - go to Settings > Device > Storage management to see the list of apps on your Chromebook.
3. Clear browsing data by opening Chrome and click on the three dots icon at the top right. Navigate to Settings > Privacy and security > Delete browsing data. Choose the time range and the specific data types you wish to delete, then click “Delete data.”
4. Use Google drive as it provides cloud storage rather than taking up the devices’ limited storage space.
5. Remove extra users by deleting their user accounts.