JBL Everest Elite 300 (V300) Troubleshooting

The device plays bad audio or none at all when using Bluetooth mode.

A connection issue will usually be related to the phone. Ensure the device is properly connected to the phone and is within a small (0-15 feet) distance. Reconnect the device completely by ‘Removing as device’ and restart the connection process. If the sound in the speakers is still cutting in and out, then replacing the speaker may be the issue.

The speakers in the headphones may be broken or faulty and would need to be replaced. There are several possible factors but the main ones will fall under a bad speaker or a connection issue. Replacing a bad speaker will be the more complicated of the two. To replace the speaker, the headphones can be opened up via the screws located around the device. It is important to follow a guide on the replacement to avoid damaging the headphones.

The device plays bad audio when in wired mode.

When using wired audio, audio is faulty or does not play at all. This could be caused by the wire itself or the headphone’s audio jack. If the jack is the problem, replacement is necessary.

The device does not turn on when the power button is pressed.

The issue might be with the charging cord, instead of the headphones. In order to see if the cord is the problem, try plugging in the cord with a similar device with the same charging port. If the cord does not function with the other device, you can purchase a USB type A cord to replace your old charging cable.

After continued use the power button may break and render the headphones unusable and will need to be replaced. The power button may chip over time or become stuck over time. To replace the button, the headphones will need to be taken apart by screws in order to gain access to it.

Earpads will wear out after many uses and will need replacement.

The earpads can become damaged after continuous use. Damaged ear pads can cause the user to have discomfort while wearing the headphones. Replacing the ear pads will not require any tools. The user will need to purchase LBL V300nxt headphone pads

Headphones do not fold when storing them.

When folded multiple times, the hinges may become bent or broken and will need to be replaced. This will usually be caused by unusual pressure against the material. Replacing the hinges will require unscrewing the headphones to access the hinge.