HoMedics UME-CMP15 Troubleshooting

The power light is not turning on

If the device is not plugged in or charged, plug the device in and check to see if the power lights come on. Check the outlets, circuits, and fuses. If the battery is still not charging and the power light turns on, the batter will need to be replaced.

Water/Mist not being released when placed in the humidifier and turned on

Check the water tank for low water levels and refill.

Check the wick and soak for five minutes, then reinstall, or replace the wick

Odor when powered on and in use

With a new unit, an odor can be apparent. Check to see if the tank water is dirty or old. The water was contaminated in the humidifier as sterilized water can't have an odor. Replace the water tank and clean the tank.

The humidifier makes loud noises when it is turned on

The humidifier could be producing loud noises due to it being placed on an uneven surface. Try moving the humidifier to a table or any other flat surface.

Humidifier leaks water when water is placed inside the tank

Make sure the cap is screwed on tightly to prevent any water from potentially escaping. If the humidifier is leaking water from the bottom, you will need to replace the piece or cover the crack where the water is leaking from.