HP ProBook 4425s trouble shooting page

"When pressing the power button the computer won't turn on."

Remove the battery, and clean out all the compartments on the battery and on the computer base.

Check the charging port to see if the plug holds onto the charger. If not, buy a new charger.

"When trying to access apps on the computer, the screen freezes. "

Open task manager by pressing Ctrl + shift + Esc and check to see if it's an app problem or computer problem. If it's an app problem, update the app. If its a computer problem, contact the company.

"When plugged in, it heated up really fast."

Because the HP ProBook 4425s does not have fans at the bottom for heat to exit out of, cleaning out the dust on the interior of the computer can help prevent it from overheating.