HP Pavilion 17-x047na Troubleshooting
This troubleshooting page will help you diagnose problems with the HP Notebook - 17-x047na released December 2016 with product number of Z9C40EA.
If your device fails to hold a charge and/or doesn’t present the proper battery percentage, you may have a damaged battery.
Overcharging your battery
Leaving your laptop on the charger for too long can damage your laptop’s battery. Not allowing your laptop to experience low power and leaving it on charge can over power the battery thus causing your battery to only operate when charged. To replace the battery, purchase the appropriate battery and follow this guide for removal and replacement.
Destruction to battery
Due to consistent dropping, user may experience minor to severe damage to the laptop’s battery. Damage to the battery due to dropping can result in your battery to have a shorter battery life. Damage to the battery due to water damage can result in your laptop being unable to display the proper battery percentage. If the user experiences any of these symptoms, it is recommended that the user use this repair guide to replace the battery properly.
Unable to operate laptop without the device crashing/freezing.
Accidental damage to hard drive
Due to dropping or other variations of accidental damage, your hard drive becomes damaged as well resulting in constant experience with Blue Screens. Install a new hard drive to your laptop in order to resolve this issue.
Experiencing multiple occasions of laptop becoming too hot or loud fan noises
Having a damaged hard drive results in the laptop’s fan to over work itself while experience crashes and Blue Screens, leading to the laptop overheating and fan failure. To resolve this issue, replace the fan by purchasing the appropriate replacement and use this guide to remove and install.
If your laptop is very dusty it will not be able to dissipate the heat efficiently resulting in overheating and poor performance. To clean, open the back panel and gently wipe dust away.
Anything obstructing the vent will not allow the laptop to dissipate heat causing the laptop to rapidly overheat. To avoid this common source of overheating make sure to use flat level surfaces while operating to allow for optimal airflow.
Difficulty booting up and awkward noise
Booting up the device takes longer than previously and an occasional noise occurs while operating.
Damage to device’s RAM
RAM (Random Access Memory) is an internal hardware in your laptop which stores all data. Having too much memory can damage your RAM resulting in your laptop taking too long to start up and a weird noise coming from the RAM. Follow these steps to replace your laptop’s RAM.