HP Envy 15T-W200 Troubleshooting

Device does not start windows just displays black screen.

The lack of available space in RAM storage could cause the device to malfunction on startup. Restarting the can help the device to free up storage and ensure that multiple apps aren't running.

If the SSD is damaged or poorly connected to the motherboard, you may receive one or more errors including "Boot device not found". If you may need to replace the RAM, check out our RAM replacement.

Device shows an alert after startup stating saying battery health is low. 

If your device isn't holding a charge it could be a sign that your battery is faulty or and may need to be replaced. To see how you can replace your battery you can see our battery replacement guide.

Batteries over time age and lose efficiency in return you will notice a loss in the amount of time your computer's battery lasts. HP provides a tool to check your computers battery health. You can use it here: HP Battery Check.

Device's screen does not respond to input; display remains black after powering on.

One of the ways you can help troubleshoot a screen issue is by connecting another device to your device with an HDMI to see if it is your devices screen or another issue. You can see how to replace your screen here, Screen Replacement.

One reason your screen may be black when your device is on, is that when connecting to an external monitor windows may not be detecting it. A quick shortcut to update your driver and refresh the connection to screen is to press "Windows key + Ctrl + Shift + B".

Device states storage is low.

Check the amount of free space on the hard drive, unwanted or forgotten about files are an easy way to use up storage space you don't intend to be using. An easy way to free up space is to go into settings and remove unwanted files. If that's not enough, see our SSD Replacement for a step-by-step guide on the upgrade process.

Device shutdowns abruptly and/or displays CPU Overheat alert.

Computers are prone to overheating from an excess build up of dust or other materials that get stuck in the vents or fan. The easiest way to fix this is to use a compressed air duster to carefully clear the debris from the vents or fan.

If you are getting a CPU Overheat alert during boot up you may need to update your BIOS. This can be achieved by downloading the latest firmware for your processor onto a flash drive and then updating the driver by entering the boot menu on startup by pressing FN + F8. After entering BIOS install the newly downloaded driver.

Have the improper amount of thermal paste on your CPU/CPU Fan may cause the device to overheat. You can fix this by completely cleaning off any thermal paste, placing a bead of new thermal paste directly in the middle of the CPU and then placing the CPU fan back onto the CPU and locking it down. You can see how we do our thermal paste application here.