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Is your HP Chromebook 14-SMB not able to find or connect to Wi-Fi? Use this page to help diagnose why.
Wi-Fi is Turned Off
Your Chromebook should automatically connect to known networks, however sometimes it takes a few tries to detect all the nearby networks.
-Turn your Chromebook on
-Click your account photo
-Click “No Network”, if it says “Connected to” then you are already connected to that network.
-Click the switch to turn on the Wi-Fi, wait about 10 seconds
-If your network doesn’t come up, then click the switch again twice to turn it off and back on.
-If your network still doesn’t appear then there is a bigger problem.
Try to Connect a Different Device to the Network
Wi-Fi is incredibly complicated and there are a lot more problems that can be on the Router side than on the Computer Side.
Try to connect to the network on another device, like a phone or laptop. If nothing else can connect, then the problem is with the network and not the Chromebook itself.
Network Settings Need to be Reset
This should solve most of the software related issues that could be causing it.
Go to settings, click advanced, open your network settings, go to advanced network settings, and then click reset.
Chromebook Needs Factory Reset
It could be a Software problem; files get corrupted on computers all the time. There is nothing you can do if core files get corrupted on your Chromebook besides hoping a reset works.
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