Ematic FTABMP2 Troubleshooting

Screen appears to be shattered under the plastic casing of the device.

If there are dark spots/rows on the screen while everything else is running fine, this could be a sign that there are dead pixels on your screen.

There is a plastic case covering the LCD. By pressing down on the shattered part of the screen and feeling it to see if the LCD is cracked or just the plastic case (If you can feel the cracked part of the screen then it is just the plastic covering and not the LCD.

The cable connecting the LCD display could have been unplugged from the motherboard. This is a simple check as this is the only cable coming from the LCD display.

If when the application for the camera is opened, there is no image displayed at all, the wiring could be faulty.

If when the application for the camera is opened, there is no image displayed at all, there could be an issue with the motherboard.

When the camera application is opened, no image is displayed, or a black screen is displayed. When the camera application is opened the image is blurry.

If the displayed image is not distinguishable, the lens could be cracked.

If when the application for the camera is opened, there is no image displayed at all, the wiring could be faulty.

If when the application for the camera is opened, there is no image displayed at all, there could be an issue with the motherboard.

If the image is indistinguishable or there is no image at all, and all other potential issues have been ruled out; the issue could be inside the camera itself.

When the power button is pressed, nothing happens to the device. The device may turn on/off randomly without the user pressing the power button.

The power button could be out of its intended placement.

The power button is supposed to be in direct connection to the motherboard of the device. This could indicate that the button is no longer in contact with the motherboard and will require rearrangement. This may also indicate that there is an issue with the motherboard.

The device may not turn on, or does not hold a charge, and may need to be constantly connected to charger in order to work.

If the device does not turn on even when plugged into its charger, the battery may be disconnected through faulty wiring in the device.

If the device turns on while plugged into the charger but turns off once disconnected, or holds a minimal charge that doesn't last as long as it should, the battery may be over used and would need to be replaced.

If when the application for the camera is opened, there is no image displayed at all, the wiring could be faulty.

If when the application for the camera is opened, there is no image displayed at all, there could be an issue with the motherboard.

If the side grips have cracks or have fallen out you may want to replace them so protect the inside of the device.

If part of the front or back plastic casing has broken off or cracked and reveals the inside of the device.