Dell Venue Pro Battery Not Charging

If your Dell Venue Pro does not show a charging icon and the battery level does not increase when connected to a charger, follow this page for possible solutions.

• Inspect the cable and adapter for visible damage.
• Test them on another compatible device.
• If they fail, replace them with Dell-approved accessories.

• Look for dust, lint, or corrosion inside the port.
• Clean gently using compressed air or a soft brush.
• If the problem persists, replace the charging port.

• If your Venue Pro only works when plugged in, the battery may no longer hold a charge.
• Replace the battery.

• Disconnect the charger and hold the power button for 10–15 seconds to reset.
• Reconnect and look for a charging symbol.
• If the issue remains, perform a factory reset or firmware reinstall.

• Connect the device to a computer using a USB cable.
• If it is not detected, the charging circuit or mainboard may have failed.
  Professional repair is recommended.